Christopher P. Romanyk
Phone: 315.407.1011
E-mail: xurvis@me.com

 

Work Experience

Systems Support Specialist, Kishmish

October 2012 – Present

  • Diagnose and troubleshoot network and PC related issues
  • Assist customers with setup of office solutions
  • Setup and install new PCs

 

Systems Manager, Harrison Industrial Supply

May 2008 – October 2012

  • Maintain network integrity and security
  • Diagnose and troubleshoot network and PC related issues
  • Create accurate reporting for business analysis

 

Worship Site Coordinator, The Vineyard Church

August 2010 – August 2014

  • Oversee Worship Ministry at a multi-site location
  • Create Schedule for Ministry
  • Ensure Ministry time is held to a high standard to be worshipful for the churched as well as engaging for the unchurched
  • Coach team members as well as develop leaders

Help Desk Analyst, Carrols Restaurant Group

April 2007 – May 2008

  • Responsible for communicating support solutions to restaurant personnel on existing and new technology platforms
  • Diagnose and document system related issues
  • Prepare written documentation of restaurant systems procedures

 

Technical Support Specialist, USA Datanet Syracuse
October 2006 – March 2007

  • Network troubleshooting procedures via telephone
  • Customer assistance with VOIP network
  • Phone service maintenance for medium business clients

Customer Service Manager in Training, CompUSA
June 2003 – October 2006

  • Facilitate customer concerns regarding service or sales
  • Conduct performance evaluations
  • Store opening and closing accounting procedures


Education

Computer Information Systems, Onondaga Community College 2002-2005

  • Completed Courses Included
    • Principles of Information Systems
    • Visual Basic Programming I
    • Program Design and Development
    • Website Design and Development
    • Internetworking
    • Information Technology Support


Skills

  • Microsoft Word: Advanced
  • Microsoft Excel: Advanced
  • MS SQL Server: Intermediate
  • Active Directory: Intermediate
  • Linux: Intermediate
  • Networking Intermediate
  • Crystal Reports: Intermediate
  • Typing: 90 WPM
  • Supervisory Responsibilities
  • Leadership Role